SendPulse is a marketing platform that brings email campaigns, chatbots for messaging apps, SMS, and web push notifications together in one account. For a civic group, student initiative, or NGO, it is a practical way to keep volunteers, participants, and partners informed about calls, meetings, and project updates without juggling several tools.
Key features
- Email campaigns: drag-and-drop editor, templates, and subscription forms.
- Automation: send welcome sequences and reminders automatically.
- Chatbots: build bots for messaging apps such as WhatsApp, Telegram, Instagram, and Facebook Messenger.
- More channels: SMS and web push from the same account.
- CRM: keep contacts and conversations in one place.
Pricing
The free email plan covers up to 500 subscribers and 15,000 emails a month. Paid plans are priced by list size and start at roughly $8 to $10 a month for 500 subscribers, depending on the billing period, with savings on 6-month and yearly billing.
Prices change over time. Check SendPulse’s own pricing page before you subscribe.
Pros and cons
| Pros | Cons |
|---|---|
| Free plan to get started | Costs are harder to estimate as your list grows |
| Email and messaging channels in one place | Each channel is billed separately |
| Automation available from the start | The interface takes some time to learn |
Who SendPulse is for
Civic groups, NGOs, and student initiatives that need to reach volunteers and participants through email and the messaging apps they already use.
Who should skip it
Skip it if you only send an occasional newsletter to a small list. A simpler email tool may be enough.
How to get started
Start on the free plan, import your volunteer or participant list with their consent, and set up one welcome email before you build anything more complex.
FAQ
Is there a free plan?
Yes, for up to 500 subscribers and 15,000 emails a month.
Can it reach people on messaging apps?
Yes, through its chatbot builder, which connects to WhatsApp and other messaging apps. Check the conditions for each channel before you launch.
Disclosure: CitizenUp may earn a commission if you sign up for SendPulse through the links in this article. This does not change what you pay, and it does not influence which tools we choose to cover.


